Frequently Asked Questions

Registration is very easy and should take about 2 minutes.    Before you get started you need two things: (1) Your school’s authorization code and (2) an email address.  Yep, that’s it!

Okay, to start you will go to www.cali.org.  In the top right hand side of the page, there is a link to register. (Shown below.)  Click that or alternatively you can just go right to www.cali.org/register.

 

 

 

 

 

 

 

 

That will take you to the registration page.  It looks like this:

Fill out the fields with red aterisks in the form to create your account.

Some things to keep in mind when creating an account:

1. Make sure your authorization code is accepted by the site.  You’ll know it is when you are asked to pick a graduating class date.  You may have to click outside of the box to get the process started.  It usually takes just a few seconds, but during the back to school rush, sometimes it may take up to a minute.
2. You can use any valid email address you have access to. You do not need to use your law school email address.
3. Use a valid email address.  We generally don’t email students unless it is a site maintenance emergency, but if you forget your password, the system sends out an email for you to reset it.

That’s pretty much it.  Register once and then for the rest of your law school career you can use CALI lessons as often as you like.  If you have any questions or issues, please don’t hesitate to contact us!  We are here to help you get through law school.

The registration process is the same for all users. The authorization code provides the differing levels of access on the CALI site. To register:

1. There is a link titled "register" in the menu bar on the top of the website.
2. Fill out the form provided. You will need to chose a username, password and provide an email address.
3. You will also need to provide the CALI Authorization Code for your institution. If you do not have the code, your institution's Authorization Code contact can be found on this list. CALI is unable to provide authorization codes over the phone or via email. You will have to get it from your school representative. They are also sometimes kept in the library or on school intranets.
4. After typing in the Authorization Code, be sure to hit enter or click the cursor away from the box, as this will initiate the authorization process. Make sure you have a Faculty Authorization Code. This will allow you to use special Faculty Tools on the CALI.
5. Fill out the rest of the form and click the "create a new account" button at the bottom of the webpage.

CALI Lessons are a great tool for students throughout the semester - not just as finals crunch time! We encourage members to give students their authorization codes in the beginning of the school year so that they can immediately use CALI. CALI member schools may give admitted students the CALI authorization code and access to CALI Lessons prior to the start of class if the student has given the school a tuition deposit.

No problem.  Please email feedback@cali.org and we can fix your account.  Be sure to include your username or email address in the message.

Authorization Codes are unique alphanumeric codes sent to every CALI member school and organization.  They are only used during the creation of the user account.   After that account is created, you never need to use or remember the authorization code again!  You'll use your self-created username and password to log into CALI after you create your account.

There are two different authorization codes for each school - one for faculty and one for students.  The CALI website has special faculty-only features, including answers to CALI lessons.  Therefore, only faculty should use the Faculty Authorization Code.

CALI is unable to give out your institution's authorization code over the phone or email.    We have a list of contacts that are authorized to hand out the code.  Alternatively, check with your library...they usually have the code available.

It's easy to edit/change your name on your CALI Account, just follow these steps:

• Log into CALI with your username and password.  The spot to do this is on the dark blue bar on the top of the site.
• Click on "My Account" to go to your CALI account information.
• Click the edit tab.
• Scroll down the page to find entries for "First Name", "Middle Name", and "Last Name" and edit those as you wish
• Scroll to the bottom of the page and click "save".

Because CALI's password retrieval email is automated, many email systems will mistakenly classify them as junk mail or spam.

Check your spam or trash folders.  It may be in there.

If it's not there and it's been at least 15 minutes, it may be that your email system blocked the email entirely.  This is becoming common with .edu addresses.

If after 15 minutes and there is no email, please send an email to feedback@CALI.org.  Include your email address and a new email address that you would like to use for your account.  We will swap out the old email and replace it with the new one so that you can get emails.

Here's how to change your password on your CALI account:

• Log into CALI with your username and password. The spot to do this is on the blue bar on the top of the site.
• Click on your name (if using mouse with pointer) or touch your name (if using tablet or smartphone). This will take you to a page with your CALI profile page.
• Click the edit tab.
• Enter your current password. This is required to change your password in the next steps
• There will be two boxes for password. Type in your new password and then confirm it. Note: The website will tell you how strong your password is, but the only requirement is that it is six characters long.
• Scroll to the bottom of the page and click "save".

CALI has an automated password retrieval system that will send you an email.  It will contain a link to a page on the CALI website where you will be able to reset your email.  This link will expire after a day and will only be good for your account.  If you do not use it, nothing will happen.

Please note: These emails are sometimes marked as spam and are either sent to your junk mail folder or blocked completely.  If you have not received an email in 15 minutes, please email feedback@cali.org to have your password manually reset.

Here's how to change your username on your CALI account:

• Log into CALI with your username and password. The spot to do this is on the dark blue menu bar on the top of the site.
• Click on your name in the top menu. This will take you to a page with your account details.
• Click the edit tab.
• There will be a box with your username.  Enter your new username. Please do not use your email address as your username.
• Enter your current password so the system knows it's you
• Scroll to the bottom of the page and click "save".

It's easy to edit/change your name on your CALI Account, just follow these steps:

• Log into CALI with your username and password.  The spot to do this is on the dark blue bar on the top of the site.
• Click on "My Account" to go to your CALI account information.
• Click the edit tab.
• Scroll down the page to find entries for "First Name", "Middle Name", and "Last Name" and edit those as you wish
• Scroll to the bottom of the page and click "save".

If you are logged in and can't run lessons, it is likely that you created the account prior to 2012 when we allowed for guest accounts. You will need to create a new account using an authorization code from your institution. We maintain a list of authorization code contacts on the website or you can always check in the library.

If you used to be able to run lessons, and now you cannot, it is entirely possible that you have two CALI accounts, one with an authorization code and one without.  If there's ever any confusion, contact webmaster@CALI.org and we can find your account(s).

Yes you can.

A working email address must be associated with your CALI account.  While we don't send out many emails to our users, the ones we do are very important for your continued use of CALI.  But most importantly, if you've forgotten your password, the only way to retrieve it is to have a working email associated with your CALI account.

Here's how to change your email address on your CALI account:

• Log into CALI with your username and password.  The spot to do this is on the dark blue menu bar on the top of the site.
• Click on your name in the top menu. This will take you to a page with your account details.
• Click the edit tab.
• There will be an entry for your email address.  Delete your current address and add in the one you wish to use.  At this time, hotmail.com email addresses are not permitted.
• Scroll to the bottom of the page and click "save".

There could be several reasons why you are having difficulties logging into CALI.

1. Make sure you are using the correct username. If you are not sure, use the password reset function. The automated email that you will receive is address to your username.
2. Try an alternate browser and make sure the browsers you use are updated.
3. Make sure your browser is set to accept cookies.
4. Clear your browser's cookies.

If none of those work, try to log in on another device. Remember - CALI lessons are compatible with tablets and smart phones. If you are able to log in there, that means there is an issue with your computer and we are going to be unable to help you. If you are unable to log in on the new device or computer, please contact feedback@cali.org and we check your account for issues.

There are two possibilities.

1. Your browser needs to accept cookies in order to access certain CALI resources and especially to run CALI lessons. Make sure your browser is set to accept cookies from cali.org. We only use cookies to track you permissions to access certain CALI resources like CALI Lessons. If you're browser is set to accept cookies, read on.
2. Your browser is holding onto cookies with incorrect information. This is very common when you've recently changed passwords. In this case, log out of CALI, clear the cookies of your browser and then re-login with your correct credentials.